Privacy Policy for SMS Communication
SIDE HEALTH™, INC.
Privacy Policy for SMS Communication
1. Collection of Information:
We collect your phone number when you provide it to us for the purpose of appointment reminders, health-related information, and other relevant healthcare communications. We may also collect and store any additional personal information that you voluntarily provide through SMS.
2. Use of Information:
We use the information collected to send you relevant healthcare-related messages, including appointment reminders, test results, prescription updates, and health tips. Your information will not be shared with third parties without your explicit consent, except where required by law.
3. Opting In and Out of SMS Communications:
By providing your phone number and agreeing to receive SMS communications, you are opting in to receive text messages from us. You may opt out at any time by replying “STOP” to any of our messages. Once you opt out, you will no longer receive SMS communications from us, except for urgent matters as required by law or for your health.
4. Security of Your Information:
We take the security of your personal information seriously. All SMS communications are transmitted through secure channels. However, please be aware that no method of transmission over the internet or via mobile networks is 100% secure, and we cannot guarantee the absolute security of your information.
5. Data Retention:
We will retain your personal information for as long as necessary to provide the services you have requested or as required by law. Once you opt out of SMS communications, your phone number will be removed from our active contact list, but may be retained in secure archives for legal and regulatory purposes.
6. Compliance with Laws:
We comply with all applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), to ensure that your information is protected.
How to Contact Us:
Side Health™, Inc.
Telephone: (833) 880-7433
Email: info@sidehealth.com
77 Moraga Way, Ste. G
Orinda, CA 94563